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Privacy Policies 

Terms and Conditions

Privacy Policy for Aspire Ave Sdn Bhd
Effective Date: 22 March 2025
Last Updated: 22 March 2025

 

Aspire Ave's Ecommerce (“we,” “our,” or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Malaysia. This Privacy Policy outlines how we collect, use, disclose, and manage your personal data when you access our website or purchase our products.

1. Personal Data We Collect

We collect personal data only when reasonably necessary for business purposes. Examples include:

  • Identity Data: Full name, NRIC (if required), or identification details
     
  • Contact Data: Email address, phone number, mailing and billing address
     
  • Transaction Data: Details of products purchased, payment method, and order history
     
  • Technical Data: IP address, device information, browser type, cookies, and website usage

2. Purpose of Collection

We collect and use your data for the following purposes:

 

  • To process, fulfill, and deliver your orders
     
  • To communicate with you regarding your orders, account, or enquiries
     
  • To send you marketing messages or promotions (only with your consent)
     
  • To improve our products, website, and customer service
     
  • To comply with legal and regulatory requirements
     
  • To prevent fraud and misuse of our platform

3. Consent and Withdrawal

By submitting your personal data, you consent to its use as described in this policy. You may withdraw your consent at any time by contacting us at [Insert Contact Email]. Upon withdrawal, we may be unable to provide certain services to you.

4. Disclosure of Personal Data

We do not sell or rent your personal data. We may disclose your data to:

  • Third-party service providers (e.g., payment processors, logistics companies) for business operations
     
  • Regulatory authorities or law enforcement when required by law
     
  • Marketing partners (only with your explicit consent) 

All third parties are contractually bound to keep your data confidential and use it only for specified purposes.

5. Protection of Personal Data

We implement appropriate administrative, physical, and technical safeguards to protect your personal data against loss, misuse, and unauthorized access. However, no transmission over the Internet is completely secure.

6. Retention of Personal Data

We retain your data for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

7. Access and Correction

You have the right to:

  • Request access to your personal data
     
  • Request correction of any inaccurate or outdated information
     

To make such requests, please contact our Data Protection Officer (DPO) at:

Email: [info@aspire-ave.com]
Phone: [+60 18 775 1118 (Andre)]

8. Cookies and Tracking

We use cookies and similar technologies to personalize content, analyze traffic, and enhance your user experience. You may disable cookies through your browser settings, though some functions may become unavailable.

9. Marketing Communications

We may send marketing emails or messages only if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link in our messages or by contacting us directly.

10. Links to Third-Party Sites

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

11. Contact Us

If you have any questions, feedback, or complaints about how we manage your personal data, please contact:

 

Aspire Ave Sdn Bhd
Data Protection Officer (DPO) Mr. Andre WD
Email: info@aspire-ave.com
Phone: +60 18 775 1118
Website: www.aspire-ave.com

12. Updates to Privacy Policy

We may update this Privacy Policy from time to time to comply with legal or operational requirements. All updates will be posted on this page with the updated effective date.